iPad edition of Africa Geographic magazine

Africa Geographic is now available for the iPad^®

The magazine that celebrates the natural wonders of Africa.

Africa Geographic is a wildlife magazine that showcases the animals, people and landscapes that make Africa so special. We communicate with readers, blog fans, twitter followers and Facebook devotees from all over the world, from our native South Africa (where the magazine is published) to Europe, the US and Asia – diverse people with diverse views, but all connected through a shared passion for Africa.

Every month, the magazine offers spectacular photography, inspiring articles and insightful interviews. We’re not afraid to confront the difficult issues (and there are enough of them), but there is also much to celebrate – Africa has some of the biggest, fluffiest, cutest, cuddliest, ugliest and scariest animals on the planet, and there are some incredible people doing incredible things to ensure that we will share our future with them.

*** Note:
The rich multimedia content makes the app 80-150MB in size. We recommend downloading over a Wi-Fi connection.

App highlights

Highlights of the Africa Geographic magazine app

• Outstanding wildlife photography
• Packed with interesting facts about Africa's wild animals
• Features enriched with audio and video clips
• Inspiring stories about the conservationists working in Africa's wild places
• Regular updates on the rhino poaching crisis
• Your Africa, a special section devoted to your safari sightings, Facebook posts, comments and opinions
• Regular competitions and giveaways

What's the cost?

App Store pricing

You may try out your first issue issue of the Africa Geographic magazine iPad edition for free. The Africa Geographic magazine iPad edition is also available as a single-issue purchase at $3.99/£2.49. You can also subscribe or an auto-renewable subscription as follows:

• The subscription costs $38.99/£24.99 for one year (12 issues).
• Payment will be charged to your iTunes Account at confirmation of purchase.
• Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within the 24 hours prior to the end of the current period, at a cost of $38.99/£24.99 for a further year.
• You can manage your subscription via your iTunes account and auto-renewal may be turned off by going to Account Settings after purchase.
• No cancellation of the current subscription is allowed during the active subscription period.
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to the Africa Geographic magazine iPad edition.
• Africa Geographic magazine reserves the right to alter the pricing at any point.

Frequently Asked Questions (FAQ)

If we have not answered your question, please email us

Click the question to reveal the answer

• Your magazine page doesn't show up nicely on my screen, formatting is all wrong and I can't click links.

  This is most likely a browser problem. Sometimes our pages don't play nicely with older browsers. We suggest using Google Chrome, Firefox or Safari to view our work.
  It also may simply be that you have a page zoom function on. Very often we’ve discovered (even internally) that the page zoom has been accidently enabled, and this causes all sorts of display issues. Pressing Ctrl and 0 (zero) resets it back to normal, while Ctrl + or – zooms in or out (Ctrl for PC, Cmd on Mac). If this doesn't help, please help us out by sending us your browser details. The easiest way to do this is to simply visit http://africageo.com/browserdetails and follow the on-screen directions to send us those details.

• I have a subscription to Africa Geographic print magazine, is the iPad magazine therefore free of charge?

  There are 3 digital expressions of the Africa Geographic brand, the explanations of which will help in the understanding of the billing options.
  
  Z-mags print replica: If you subscribe to the print version of our magazine you will receive the Z-mags digital format free of charge. Please visit http://africageo.com/digital for more details on that.
  
  iPad edition: The iPad edition of Africa Geographic print magazine is a paid-for edition as we lack the ability at the moment to pass our subscriber information onto Apple's billing systems.
  
  Safari interactive: This is a separate digital-only publication in the AG stable, focused on Africa-related travel and culture. It has a free online option, as well as a paid iPad edition. It has no crossover to the print magazine subscriptions systems either.

• I was just wondering if there is an Android edition available of your magazine.

  We’re having problems with the in-app purchasing for Android so it’s not really available for public release. You can try download the free reader app and then the free launch issue here: http://africageo.com/safariandroid

• I have purchased a year's subscription but can't view the magazine on my iPad.

  The subscription only kicks in after the release of the next issue after purchasing a subscription. In other words, when we publish the next issue of Safari, it should say "Download not Purchase."

• Just downloaded and subscribed, but get "cannot update library, an error has occurred" message. Other apps and mags work.

  Are you in China? We’ve tracked down the error message and it seems that the content for the magazines is being blocked in China. We use an Adobe digital publishing product called DPS, which packages our magazine. Every new issue is then fetched from their servers. It seems that this content delivery is being blocked from in China:
  http://forums.adobe.com/message/4356449
  "Adobe does not have a license to distribute content to mainland China. We are working on resolving this through several possible methods. Until we can legally distribute content into mainland China apps can be downloaded from the app stores but content delivery will not work."

• How do I get a refund for my iPad edition purchase?

  You'd have to contact Apple directly for this. We found this link, which may be helpful - http://africageo.com/istore-refund - but we'd also like to hear from you anyway if you're not happy with something. You can contact us at help@bigfig.com if you want.

• Why do I see the latest issue online on my browser, but it is not yet available on my iPad?

  Apple take up to a week to approve a new issue for the iPad, and we'd rather not hold back publishing to the rest of the web option.

• Please change my email address

  We can, no problem (email us). But you can also manage this by scrolling to the bottom of newsletters you receive from us and click the link relating to Change my Subscription details or Update my details.

• I have received the email about the new issue. Clicking on click there takes me to the iPad page and screen grabs of the app.

  You may be viewing the email using an iPad, and so when visiting the Safari interactive website, it detects this and redirects you to our app page, as we can't display our online content on the iPad because of Flash.
  
  If you are already an iPad edition subscriber, the update to your Newsstand version will show up when Apple approves it, normally about a week after our newsletters go out.

• What if I need more help?

  If we have not answered your question to your satisfaction, please email us: help@bigfig.com